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Singapore -
Advisory Update on 11 June 2020
Dear Visitors,
It’s been 2 months since Singapore EXPO & MAX Atria was repurposed into a Community Care Facility (CCF), providing care for COVID-19 patients who have mild or no symptoms. The CCF operates round the clock, co-managed by a number of agencies with personnel working on shifts, on the frontline and side-lines caring for patients.
While the team at the CCF is heartened by everyone’s kind offer of donations, the CCF also needs to adhere to stringent levels of hygiene and infection control, with the well-being and safety of everyone at the facility our priority.
Please note that the CCF does not solicit for donations and we strongly urge everyone to clarify with us first before proceeding with any donation drive or to bring any items down to the Facility. Or you may refer to the updated FAQ prepared by the CCF team for items that may be accepted by our partners (pending their review).
You may write in to sgunited@singaporeexpo.com.sg with your queries and we aim to respond within 5 working days, as requests have to be taken up to the CCF team for discussion before decisions can be made. We seek your kind understanding if there are delays as the health of patients and the security and operations of the CCF is our priority.
We thank you once again for your kindness and generosity in these times.
Let us try our best to stay home and stay safe, so that we can overcome this together, sooner.
Please scroll down to read our earlier advisories on visiting Singapore EXPO & MAX Atria or visit the Singapore Ministry of Health website for updates on the COVID-19 situation.
ADVISORY UPDATED: 11 May 2020
Singapore -
Advisory Update on 8 May 2020
Enhanced Safety Measures
The team at the CCF is heartened by everyone’s care and concern over recent reports of COVID-19 cases at Singapore EXPO & MAX Atria affecting 4 healthcare workers. Thank you for your well wishes.
The Ministry of Health (MOH) has since confirmed that 3 of the 4 cases are negative, while the 4th case has been discharged. For more information, please refer to Go.gov.sg/moh10may.
The CCF continues to adhere to stringent levels of hygiene and infection control, with the well-being and safety of everyone at the facility, both personnel and residents, as our priority. Additional measures to ensure the continued safety of everyone have also been implemented. These include:
● Compulsory use of SafeEntry from 12th May for everyone entering and exiting Singapore EXPO & MAX Atria. SafeEntry is a national digital check-in system by the Government Technology Agency (GovTech) currently used by over 10,000 locations in Singapore, and complements the nationwide contact-tracing efforts.
● Ensuring proper PPE usage, refresher PPE training and minimising entry or number of staff entering the Red Zone.
● Identifying hot-spots and timings where people will gather in groups at common areas, such as smoking areas, lifts, shift changes, co-working spaces, and communal facilities like toilets, and placing signages and markings in these areas as reminders to practice safe distancing.
● Frequency for sanitisation of general areas will be stepped up including quick response for disinfection cleaning should there be cases.
● Safe distancing ambassadors will be deployed daily in both zones to further ensure discipline and to complement the signages around the area.
● Strict segregation of all teams working at the facility and spaced out team shifts to enforce safe behaviour.
● Facility-wide audit checks will be conducted regularly to ensure all teams are complying and keeping safe.
We assure you that safety remains a top priority for Singapore EXPO & Max Atria, and for the CCF. We will continue to monitor the situation and adjust these measures accordingly.
Thank you once again for your support and well wishes.
Singapore -
Advisory Update on 30 April 2020
Patient Care & Goodwill Offerings
Since 10 April 2020, Singapore EXPO & MAX Atria has been repurposed as a Community Care Facility (CCF) for recovering COVID-19 patients. The CCF, which is co-managed by a number of agencies, is operational 24-hours a day, with most personnel working on shifts, on the frontline and side-lines caring for patients.
We understand and appreciate that there are many organisations and members of the public who wish to donate items and offer services towards the patients’ care and to help alleviate the operations of the CCF. Some have demonstrated an outpouring of goodwill and dropped off bags of items that were unfortunately not suitable for the CCF’s needs, and additional manpower had to be allocated to sort through the items.
While the team at the CCF is heartened by everyone’s care and kind thoughts, the CCF also needs to adhere to stringent levels of hygiene and infection control, with the well-being and safety of everyone at the facility, both personnel and residents, as our priority.
Please note that the CCF is currently not soliciting for donations and we strongly urge everyone to clarify with us first before proceeding with any donation drive or to bring any items down to the Facility. Or you may refer to the FAQ prepared by the CCF team for items that may be accepted by our partners (pending their review).
To help us consolidate all queries and requests, you may write in to sgunited@singaporeexpo.com.sg. Please note that we aim to respond within 5 working days as requests have to be taken up to the CCF team for discussion before decisions can be made, and seek your kind understanding if there are delays as the health of patients and the security and operations of the CCF is our priority.
We thank you once again for your kindness and generosity in these times.
Let us try our best to stay home and stay safe, so that we can overcome this together, sooner.
Singapore -
Advisory Update on 05 April 2020
Dear Visitors,
Singapore is at a critical juncture in its fight against COVID-19. As a public facility, Singapore EXPO & MAX Atria stands ready to support Singapore’s healthcare system through its conversion into a Community Care Facility (CCF).
It is the first time in its history that the venue is being repurposed. The Ministry of Health announced on 5 April 2020 that the venue will be converted into a fully operational facility to isolate and provide care for patients who are clinically well but still test positive for COVID-19.
To prepare for this, Singapore EXPO & MAX Atria will be closed to the public from Tuesday, 7 April 2020. As a CCF, it will be a restricted area with secure entry points for on-site operational staff cleared for access.
The health and well-being of everyone who passes through our doors, including our tenants, service partners and staff, remains our priority. We are implementing strict entry and work infection control measures and precautions guided by advisories from the Singapore Government and will adjust them accordingly with the evolving COVID-19 situation.
We are proud to support Singapore’s efforts to contain the outbreak and share the load of our healthcare community. Let us all remain vigilant and play our part to prevent further community spread, and keep our loved ones safe.
Singapore -
Advisory Update on 03 April 2020
Dear Visitors,
Due to the evolving COVID-19 situation, this is a critical juncture in Singapore’s collective fight against the pandemic. Our first priority is the safety and well-being of everyone who walks through our doors, including our tenants and employees.
As such, we will be adjusting the opening hours of
Singapore EXPO & MAX Atria with effect from 6 April 2020 as follows:
Monday to Friday: 8am to 7pm
Saturday and Sunday: Closed
This will be in effect until further notice, subjected to when the situation stabilises. (Please check with the respective F&B and retail outlets for information about their latest operating hours.)
We are closely monitoring the situation and will continue to play our part in supporting Singapore’s efforts to contain the outbreak.
We thank you for your understanding.
Let us all remain vigilant and play our part to prevent further community spread, and to keep our loved ones safe.
Singapore -
Advisory Update on 30 March 2020
Singapore EXPO & MAX Atria has activated the following precautionary measures in view of the evolving COVID-19 situation in Singapore.
SAFE DISTANCING MEASURES
Safe-distancing measures have been implemented at all F&B and retail outlets, ATMs, taxi waiting areas and temperature screening stations. This includes demarcating waiting spaces with floor markers and spacing out dine-in tables and seats to ensure separation of at least a metre between patrons/visitors.
STRENGTHENED SANITARY MEASURES AROUND THE VENUE
For your health and safety, we have strengthened our sanitary measures: 
In line with the Singapore Ministry of Health’s (MOH) advisories, we will look out for respiratory symptoms such as cough or shortness of breath and deny entry to unwell individuals. We apologise for any inconvenience this may cause and appreciate your patience and understanding should there be a holdup at the respective entry points and temperature screening stations.
Please refer to the map below for location of general entry points and hand sanitisers.
As a matter of safety and precaution, health advisory signage and billboards have been put up around Singapore EXPO & MAX Atria. We have also advised our staff, partners and tenants to remain vigilant, practice good personal hygiene, monitor their health closely, and to be socially responsible.
Individuals who are unwell are advised NOT to visit Singapore EXPO & MAX Atria. If you are attending an event at the venue and become unwell during the event, we urge you to seek appropriate medical attention immediately.
ADVISORY FOR EVENTS AND GATHERINGS
All events at Singapore EXPO & MAX Atria will not be taking place until 30 April (inclusive) in view of further safe distancing guidelines from the Singapore Government.
Your health and safety are of utmost importance to us. We stand ready to assist those who are affected during this period to the best of our ability and will continue to be guided by the Singapore Government’s advisories.
Please refer to the Singapore Ministry of Health website for updates on the COVID-19 situation.
Singapore -
Advisory Update on 26 March 2020
During this time of the COVID-19 outbreak, we are pleased to share that our venue is #SGClean certified. This means that our hygiene and sanitation measures have been inspected by appointed assessors, and our staff are happy and healthy.
At Singapore EXPO & MAX Atria, your well-being is of utmost importance to us and we are taking precautionary measures to uphold good sanitisation and hygiene practices.
Let us all stand together during this time of uncertainty and exercise vigilance and care for ourselves and our loved ones. We all have a part to keep SG Clean! 💚
#beresponsible 💞 #SGunited #SingaporeTogether
ADVISORY UPDATED: 20 March 2020
Singapore - 17 March 2020
In view of the evolving COVID-19 situation in Singapore, concrete precautionary measures have been activated around our venue.
ADVISORY FOR EVENTS AND GATHERINGS
Singapore EXPO & MAX Atria stands by social distancing guidelines from the local authorities and will continue to take the necessary precautions in adherence to the advisory for events and gatherings.
PRECAUTIONARY MEASURES AROUND THE VENUE
For your health and safety, we have strengthened our sanitary measures:
In line with the Singapore Ministry of Health’s (MOH) advisories, we will look out for respiratory symptoms such as cough or shortness of breath and deny entry to unwell individuals. We apologise for any inconvenience this may cause and appreciate your patience and understanding should there be a holdup at the respective entry points and temperature screening stations.
Please refer to the map below for location of general entry points and hand sanitisers.
During event days, a medic will be on-site and contact tracing measures will be activated as needed. Event participants are advised to reduce contact with others, avoid shaking hands and consider adopting alternative greetings.
Individuals who are unwell are advised NOT to visit Singapore EXPO & MAX Atria. If you are attending an event at the venue and become unwell during the event, we urge you to seek appropriate medical attention immediately.
In accordance to the border restrictions set by Singapore’s Multi-Ministry Taskforce, with effect from 20 March 2020, 2359 hours, all Singapore residents (Singapore Citizens and Permanent Residents), long-term pass holders and short-term visitors returning to or entering Singapore will be issued with a 14-day Stay-Home Notice (SHN), and therefore, will be denied entry to Singapore EXPO & MAX Atria.
As a matter of safety and precaution, health advisory signage and billboards have been put up around Singapore EXPO & MAX Atria. We have also advised our staff, partners and tenants to remain vigilant, practice good personal hygiene, monitor their health closely, and to be socially responsible.
At Singapore EXPO & MAX Atria, we want to assure our customers and the public that your health and safety are of utmost importance to us. We wish to give our reassurance that we will assist those who are affected during this period and will take cue from MOH on our course of actions.
The situation is being closely monitored and we will keep the public informed in due course.
Please refer to the Singapore Ministry of Health website for updates on the COVID-19 situation.
ADVISORY UPDATED: 04 March 2020
Singapore, 18 February 2020
In view of the developing COVID-19 situation in Singapore, concrete precautionary measures have been activated around the venue to reduce the risk of further community spread. For more information, please refer to the health and large-scale event advisory signage and digital screens at Singapore EXPO & MAX Atria.
For your health and safety, hand sanitisers were also put in place at multiple locations around the venue. Please be informed that there are now 3 general entry points at the venue with temperature screening stations:
In line with the Singapore Ministry of Health’s (MOH) advisories, we will look out for respiratory symptoms such as cough or shortness of breath and deny entry to individuals assessed to be unwell. Individuals who are unwell are advised not to visit Singapore EXPO & MAX Atria. If you are attending an event at the venue and become unwell during the event, we urge you to seek appropriate medical attention immediately.
We apologise for any inconvenience this may cause and appreciate your patience and understanding should there be a holdup at the respective entry points and temperature screening stations. Please refer to the map below for location of general entry points and hand sanitisers.
In accordance to the Singapore Ministry of Health’s ‘Stay-Home Notice’, all residents (Singapore Citizens and Permanent Resident) and long-term pass holders returning from mainland China, Iran, Northern Italy, Japan and the Republic of Korea are to stay home at all times for 14 days after returning to Singapore.
As a matter of safety and precaution, we have also advised our staff, partners and tenants, to remain vigilant, adopt good personal hygiene practices, monitor their health closely, and to be socially responsible.
At Singapore EXPO & MAX Atria, we want to assure our customers and the public that your health and safety are of utmost importance to us. We wish to give our reassurance that we will assist those who are affected during this period and will take cue from MOH’s advisories on our courses of actions.
The situation is being closely monitored and we will keep the public informed in due course.
Please refer to the Singapore Ministry of Health website for updates on the COVID-19 situation.
Singapore -
Advisory Update on 7 February 2020
In view of the developing novel coronavirus situation in Singapore, additional precautionary measures have been activated around Singapore EXPO & MAX Atria to reduce the risk of transmission.
As a matter of safety and precaution, we have advised our staff, partners and tenants, to remain vigilant, adopt good personal hygiene practices, monitor their health closely, and to be socially responsible.
For more information, please refer to the health advisory signage and digital billboards at Singapore EXPO & MAX Atria. For your health and safety, hand sanitisers have been put in place at various locations of the venue.
We apologise for any inconvenience this may cause and appreciate your patience and understanding should there be a holdup at the respective entry points. Please refer to the map below for location of general entry points and hand sanitisers.
Individuals who are unwell are advised not to visit Singapore EXPO & MAX Atria. If you are attending an event at the venue and become unwell during the event, we urge you to seek appropriate medical attention immediately. Individuals placed on Leave of Absence (LOA) should also not attend events or visit the venue.
With regard to visitors from China or those who have travelled to China in the last 14 days, Singapore EXPO & MAX Atria is in alignment with the Singapore Ministry of Health’s (MOH) advisories. Please refer to the Singapore Ministry of Health website for further information on the extension of precautionary measures to minimise risk of community spread in Singapore.
At Singapore EXPO & MAX Atria, we want to assure our customers and the public that your health and safety are of utmost importance to us. We wish to give our reassurance that we will assist those who are affected during this period and will take cue from MOH on our course of actions.
The situation is being closely monitored and we will keep the public informed in due course.
Please refer to the Singapore Ministry of Health website for updates on the COVID-19 situation.
Singapore -
Advisory Update on 4 February 2020
In view of the novel coronavirus situation in Singapore, precautionary measures have been activated around Singapore EXPO & MAX Atria to reduce the risk of transmission.
As a matter of safety and precaution, we have advised our staff, partners and tenants, to remain vigilant, adopt good personal hygiene practices, monitor their health closely, and to be socially responsible. Health advisory signage and digital billboards have also been put up around Singapore EXPO & MAX Atria to advise all visitors to the venue.
With regard to visitors from China or those who have visited China in the last 14 days, Singapore EXPO & MAX Atria is in alignment with the Singapore Ministry of Health’s advisories. Please refer to the Singapore Ministry of Health (MOH) website for further information on the extension of precautionary measures to minimise risk of community spread in Singapore.
At Singapore EXPO & MAX Atria, we want to assure our customers and the public that your health and safety are of utmost importance to us. We wish to give our reassurance that we will assist those who are affected during this period and will take cue from the Singapore Ministry of Health’s advisories on our course of actions.
We are closely monitoring the situation and will keep the public informed should the situation worsens.
Please refer to the Singapore Ministry of Health website for updates on the 2019 Novel Coronavirus (2019-nCoV) situation.
Singapore -
Advisory Update on 24 January 2020
It has been brought to our attention that Singapore has been confirmed to be among the countries affected by the novel coronavirus pneumonia. Precautionary measures have been activated around Singapore EXPO & MAX Atria to reduce the risk of transmission.
As a matter of safety and precaution, we have advised our staff and partners, and urge visitors to the venue, to remain vigilant and be socially responsible.
At Singapore EXPO & MAX Atria, we want to assure the public that the health and safety of our customers are of utmost importance. We wish to give our reassurance that we will assist those who are affected during this period.
The situation is currently being monitored and we will keep the public informed should the situation worsens.
Please refer to the Singapore Ministry of Health website for updates on the 2019 Novel Coronavirus (2019-nCoV) situation.
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